processing timeπŸ“¦

All items are made to order.

β€’ Standard production time: 5–10 business days
β€’ Party Packs & Large Orders: 7–14 business days
β€’ Apparel: 5–10 business days

Production time does NOT include shipping time.

During peak seasons (graduation, holidays, back-to-school), processing times may increase.

If you need items sooner, please contact us before placing your order to confirm availability.

shipping & Return Policy

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shipping & Return Policy *

πŸ”₯ LOCK IN EARLY β€” ORDER NOTICE & TURNAROUND πŸ”₯

Orders should be placed at least 5–7 days in advance of your desired delivery, pickup, or ship date.

Please note:
The 5–7 day advance notice requirement does not mean orders will be completed within 5–7 days of ordering. Fulfillment and delivery timelines begin after your order has been processed and accepted into the production queue.

πŸš— Local Delivery & Pickup: 3–5 business day turnaround after processing
πŸ“¦ Shipped Orders: 5–7 business day turnaround after processing, plus carrier transit time

All Cartel Cravings orders are fulfilled in the order received. Larger/custom orders may require additional time. Rush availability is limited.

Tap in early. Don’t miss the drop.

πŸ”„ Returns & Exchanges

Because all items are custom and personalized:

🚫 ALL SALES ARE FINAL

We do not accept returns, exchanges, or cancellations once production has started.

❗ Damaged or Incorrect Items

If your item arrives damaged or incorrect:

You must contact us within 48 hours of delivery with:
β€’ Order number
β€’ Clear photos of the item
β€’ Photos of packaging

If the error is on our end, we will:
β€’ Replace the item OR
β€’ Offer a partial/full refund at our discretion

We are not responsible for:
β€’ Spelling errors submitted by the customer
β€’ Incorrect event dates provided by customer
β€’ Design approvals confirmed by customer

Please review all customization details carefully before submitting.

shippingπŸš€

We ship via USPS and UPS.

Estimated delivery after production:
β€’ Standard Shipping: 2–5 business days
β€’ Expedited Shipping: 1–3 business days

Once your order ships, you will receive a tracking number via email.

Vz Craft Cartel is not responsible for:
β€’ Shipping carrier delays
β€’ Lost or stolen packages after confirmed delivery
β€’ Incorrect shipping addresses provided by customer

Please double-check your shipping address before submitting your order.