processing timeπ¦
All items are made to order.
β’ Standard production time: 5β10 business days
β’ Party Packs & Large Orders: 7β14 business days
β’ Apparel: 5β10 business days
Production time does NOT include shipping time.
During peak seasons (graduation, holidays, back-to-school), processing times may increase.
If you need items sooner, please contact us before placing your order to confirm availability.
shipping & Return Policy
*
shipping & Return Policy *
π₯ LOCK IN EARLY β ORDER NOTICE & TURNAROUND π₯
Orders should be placed at least 5β7 days in advance of your desired delivery, pickup, or ship date.
Please note:
The 5β7 day advance notice requirement does not mean orders will be completed within 5β7 days of ordering. Fulfillment and delivery timelines begin after your order has been processed and accepted into the production queue.
π Local Delivery & Pickup: 3β5 business day turnaround after processing
π¦ Shipped Orders: 5β7 business day turnaround after processing, plus carrier transit time
All Cartel Cravings orders are fulfilled in the order received. Larger/custom orders may require additional time. Rush availability is limited.
Tap in early. Donβt miss the drop.
π Returns & Exchanges
Because all items are custom and personalized:
π« ALL SALES ARE FINAL
We do not accept returns, exchanges, or cancellations once production has started.
β Damaged or Incorrect Items
If your item arrives damaged or incorrect:
You must contact us within 48 hours of delivery with:
β’ Order number
β’ Clear photos of the item
β’ Photos of packaging
If the error is on our end, we will:
β’ Replace the item OR
β’ Offer a partial/full refund at our discretion
We are not responsible for:
β’ Spelling errors submitted by the customer
β’ Incorrect event dates provided by customer
β’ Design approvals confirmed by customer
Please review all customization details carefully before submitting.
shippingπ
We ship via USPS and UPS.
Estimated delivery after production:
β’ Standard Shipping: 2β5 business days
β’ Expedited Shipping: 1β3 business days
Once your order ships, you will receive a tracking number via email.
Vz Craft Cartel is not responsible for:
β’ Shipping carrier delays
β’ Lost or stolen packages after confirmed delivery
β’ Incorrect shipping addresses provided by customer
Please double-check your shipping address before submitting your order.